Product
Use a desktop/tablet/mobile phone
After landing at danbeautyshop.com, the top of the web page (or click on the left-hand side of the screen) will list the categories of all products. You can click on the product category you want to browse, then filter out the products you want through the product category, brand, and labels that match the products. You can also type in the product name, product brand, or label associated with the product in the search box at the top of the site, and then search for your product based on the search pattern.
Method One
If the product you want to order is temporarily out of stock, fill in the “Arrival Auto Email Notification” on the individual product page and you will receive an email notification when the product is on the shelf again (Received After this function will be automatically canceled will not be received again). If you do not want to receive notifications, click “Cancel Return Email Notification” on the individual product page.
Method Two
Some of the out-of-stock products can be booked – After the product has been added to the shopping cart, it can be submitted according to the regular order process.
We will ensure that when you receive the goods, the product will have more than three months or our mutually agreed warranty period. If you find that the product has been damaged, the packaging is incomplete or you suspect quality problems after receiving the goods, please keep the product photo records, and we will replace the product or refund your money according to the situation.
Orders
You can click “My Account” or at the time of settlement, “Open a new account,” and follow the instructions to enter the required information.
When you register your account, click “My Account” (https://danbeautyshop.com/en/my-account-en//) Log in and log out of your account. You can also click on “My Account” You can view recent orders, manage receipts and billing addresses, and modify account information and passwords.
Use Desktop/Tablet/Mobile
After logging in to danbeautyshop.com, the top of the page (or the top left of the screen) will list the categories of all products. After selecting the product category you want to browse, you can add the product to the shopping cart by pressing the “add to cart” button below each product. You can also use the “add to cart” addition and subtraction to adjust the number of products you want to purchase.
If you haven’t purchased your product after adding it to your shopping cart, after logging out of your account, these products will still be stored in your shopping cart and will be reserved for your next login. It will be purchased again, but the system will not ensure that inventory will be kept for the products in the shopping cart. At that time, the product may be temporarily sold out or insufficient.
We accept Payme/Wechat Pay/ Alipay (China) Paypal/credit card/bank transfer/payment for our payment method.
No, you can use our Paypal Express (Credit Card) as a payment method without a Paypal account.
Please log in to your account to check the progress of your order or find out if the item has been sent. If the order progress is “processing”, it means that the goods have not been sent. In this case, the order can be cancelled. Please contact us as soon as possible. However, if the order progress is “Complete”, it means that the goods have been sent out. In this case, this will be deemed as a return request. Please refer to “Delivery and Returns”. Please understand that we are using “rapid delivery” as our service tenet, so in most cases, the goods will be sent within 2 days (not counting “Pre-order products”).
You will receive an email from us to confirm receipt of the order. This email only confirms receipt of the order and does not represent that your order has been accepted. Only when you receive an email from us that says “your order is shipped”, your order has been accepted. If you do not receive our confirmation email, please check your junk mail box. You can also log in to this website and click on “My Account” to check your order status. If you do not receive our confirmation email, we are not a registered member. You can contact us by email to check your order status.
Use a desktop/tablet
After logging in, you can move your mouse to the upper right corner of the page (where “my account” appears) and click on “Order History”. You can view all your ongoing and past order records on this page.
Using Your Phone
After logging in, you can click on the upper left corner of the screen and then tap “Order History” in “My Account”. You can view all your ongoing and past order records on this page.
In most normal situations, you simply expect the arrival of the goods. However, in rare cases, there may be cases of out of stock after ordering. Please don’t worry, the money for the out-of-stock items will be automatically returned to your Paypal/credit card account, and we will also contact you for instructions.
Please note that at present, danbeautyshop.com only provides delivery to a single address for each order. If you want to deliver the product to a different address, please create one for each shipping address. Orders.
Registration
Use a desktop/tablet
On the homepage of danbeautyshop.com, click the “My Account” button in the upper right corner of the homepage. Click on “Forgot your password?” under the “Login” data entry field. Then fill in your email address with the instructions and press “Send Now”. Our system will allow you to reset your password via email.
Using Your Phone
On the homepage of danbeautyshop.com, click on the “Diamond Icon” button in the lower left corner of the homepage. Click “Forgot your password?” under the “Login” data entry field. Then fill in your email address with the instructions and press “Send Now”. Our system will allow you to reset your password via email.
Delivery (Applicable to Hong Kong Only)
1) Local Mail Service (For Hong Kong Only)
2) MTR Station Delivery and Face-to-Face – The customer must discuss with the store and make a decision. (For Hong Kong Only)
3) Delivery (SF Express) Service (Shunfeng Store Pickup/Convenience Store Pickup/Other) (For Hong Kong Only)
4) Orders for shipping to Macau, Taiwan, Singapore, Malaysia, Thailand, Vietnam, Korea, Japan, Australia, and the United States
5) Express Mail e-Express (U.S., Canada, UK, Australia, New Zealand, and Russia only)
Each order can be waived for local purchases of HK$300 or more before using a promotional code (if applicable). (Only for a single delivery location) Afterwards, the purchase amounted to HK$600. Before using the promotional code, if you shop for less than HK$300 (first time) / 600 (later), you will need to pay the delivery service fee (SF payment).
The following conditions do not apply to first-time online shopping offers
1) Product is not included in the shipping charge. First-time online shopping is not applicable – [First-time online shopping is not free shipping: Shunfeng to pay]
2) Same Customer Helps New Customers Place Orders
3) Orders that are mixed with regular products and marked with non-paid shipping products in a single order
4) Activities are limited to Hong Kong exclusive (except residential/remote areas)
Learn more: https:/ /danbeautyshop.com/first-time-online-customer-offer/
In order to provide a more efficient courier service, SF Express received a home surcharge of HK$20 for express delivery of Hong Kong residential addresses.
For more information, please refer to the link: http://www.sf-express.com/TW/ZF/express/valueAddedServices/HK_Surcharge/
No problem. You only need to fill in your request in the “Special Shipping Request” column at the bottom of the page for which you have chosen the delivery time. We will follow up with you by telephone/whatsapp/email.
Smart Cabinet self-collection service does not have a time setting, the order will be placed on the 4-7th working day after the order is placed after payment (influenced by smart counter inventory) , and can pick up within the next 48 hours.
Because the dispatch takes a long time, please wait for the notification containing the password for the pickup and then pick it up in the smartbox. SMSs are usually sent out on the 4-7th working day after payment (influenced by smart counter inventory).
We can ship to any applicable smart box in Hong Kong. Please click here to check the address and opening hours of the smart cabinet.
These SF EF Lockers are located within private housing estates. If you are a resident of the housing estate, you can choose these smart counters. If you are not a resident of the housing estate, please select another smart counter.
Some EF Lockers have different opening hours. Please click to check the address and opening of the smart counter. Time.
If you cannot pick up the item within 48 hours, your order will be cancelled and the dispatcher will retrieve the shipment at any time. If for any reason you cannot pick up, please contact our Customer Service Department: 61429699 (phone/whatsapp) / enquiry@danbeautyshop.com (email)
For security reasons, the pickup password will only be sent to the designated phone number. Please check your phone’s inbox. If you cannot find your password, please contact our customer service department at 61429699 (phone/whatsapp) / enquiry@danbeautyshop.com (email); or call SF Express to check your e-mail status directly.
Payment
We are currently accepting HSBC Payme, VISA Card, Mastercard, Wechat Pay, Alipay (China), PayPal, payment and cash payment (only face-to-face). You can also use Cash payment (if any) in your account.
1. This site uses SSL (Secure Sockets Layer) credential service to provide server identity authentication and data transmission encryption to protect data transmitted by network users during transmission. It is not intercepted or tampered with by clients, enhancing the security of online transactions.
2. Credit card trading platforms use third-party platforms (Paypal / Stripe) to carry out their process, increasing confidence.
3. We will do our best to protect your personal information from disclosure and abuse during the payment process, and make every commercial effort to keep your privacy confidential. Please click here to read our Privacy Policy Statement.
Paypal Platform
You only need to link your credit card and bank details to your PayPal account once. You do not need to enter it again later. Paypal’s system uses Secure Sockets Layer (SSL) 3.0 (or later) and the longest 256-bit encryption key to automatically encrypt and secure all your sensitive data and email communications. Finally, the data is stored on servers that are tightly protected regardless of hardware or software.
Paypal is committed to protecting both buyers and sellers, so whether you are a buyer or a merchant, we will back you up and give you no worries.
Learn more: https://www.paypal.com/hk/webapps/mpp/paypal-safety-and-security?locale.x=zh_HK
Stripe Platforms
Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, We make use of best-in-class security tools and practices to maintain a high level of security at Stripe.
Learn more: https://stripe.com/docs/ Security/stripe
We only accept cash to pay (similar appointments). Orders will be confirmed by telephone. If you cannot contact us before delivery, Dan Beauty reserves the right to cancel the order.
Coupon Code
In the promotion period, when you purchase the heart and water products, you can go to the shopping cart page (step 1 (shopping – Shopping Cart Details))The “Next” location on the top left, enter the promotional code, you can shop The list shows the benefits you enjoyed, after which you continue the checkout process to complete the order.
Only one set of promotional codes can be entered per order. In addition, if the discount code contains a discount, the total amount of the order must be at least HK$1 or more. (If the offer code includes a discount of HK$50, the total amount of this order must be at least HK$51,The total amount of orders will show up as a negative number. The terms of use of different promotional codes vary from one to another. For details, please refer to related promotion activities.
Each coupon code has a specified period of use. For details, please refer to the terms and conditions of the relevant promotion.
This depends on the requirements of the promotion. Please refer to the terms and conditions of the promotion for details.
Technical Support
Use a desktop/tablet
We support the following browsers: Internet Explorer 10.0 or later Chrome / Firefox / Safari / Opera If you want the best website experience, we recommend that you use this site Set your browser zoom ratio to 100%.
Last Update: 5th, May, 2018
